UPS Hasn't Been Updated in 3 Days - Tracking Guide - PostageGuru - Parcel And Mail Help (2024)

By Joshua Thompson/ August 9, 2023

UPS Hasn't Been Updated in 3 Days - Tracking Guide - PostageGuru - Parcel And Mail Help (1)

Have you ever found yourself in a situation where your UPS tracking hasn’t been updated in 3 days? This article will provide you with a detailed understanding of why this might happen and what you can do about it. It’s worth reading because it will help you navigate the UPS tracking system more effectively and alleviate any concerns you might have about your shipment.

Table of Contents

Understanding UPS Tracking

UPS tracking is a service provided by the United Parcel Service (UPS) that allows customers and business owners to track the progress of their shipments using a unique tracking number. This tracking number, often an 18-digit combination of numbers and letters, is assigned to each package when it is shipped. The tracking number is scanned at various points during the delivery process, updating the status of the shipment in the UPS network.

How Long Does It Take for UPS to Update Tracking?

Typically, UPS updates tracking information as soon as a package is scanned at a new location. However, there can be delays in updating the tracking information due to various reasons such as a delay in scanning the barcode, unforeseen events, or issues with the digital service indicators. It’s important to allow up to 24 hours for the tracking information to be updated.

What Happens If My Package Status Isn’t Updating?

If your package status isn’t updating, it could mean that your shipment is still in transit but hasn’t been scanned at its latest location. This could be due to a delay in scanning the barcode for various reasons. It’s also possible that the package is still on its way but the tracking system hasn’t been updated due to a technical glitch.

How to Track My UPS Shipment?

To track your UPS shipment, you can enter your tracking number in the search bar on the UPS website or use the UPS tracking phone number or online UPS shipping tracking options. You can also receive SMS alerts or emails about the progress of your shipment by utilizing the UPS track package option.

Understanding Various UPS Online Tracking Statuses

The UPS online tracking system provides various statuses to help you understand the location of your shipment. These statuses include “In Transit,” “Out for Delivery,” “Delivered,” “Exception,” and “Pickup.” Each status provides information about the current state of your package, from the time it leaves the shipper’s hands to when it’s delivered.

Why is My UPS Tracking Not Updating?

There could be several reasons why your UPS tracking is not updating. The package might not have been scanned at its latest location, there could be a delay in the UPS network, or there might be a technical issue with the tracking system. It’s also possible that the package is still in transit but hasn’t reached the next scan point.

What to Do If Your UPS Package Tracking is Not Updating?

If your UPS package tracking is not updating, the first step is to wait for 24 hours as updates can sometimes be delayed. If the status still doesn’t change, you can contact UPS using their tracking phone number or online service. They will be able to provide more information and resolve any concerns you might have.

If you need to contact UPS, you can do so through their customer service phone number or their online contact form. They can help you track your UPS shipment, provide information about your package, and resolve the issue if your UPS tracking is not updating.

How to Follow the Progress of Your Shipment?

You can follow the progress of your shipment by entering your tracking number in the search bar on the UPS website. You can also sign up for SMS alerts or emails to receive updates about your shipment’s progress.

What to Expect When Your UPS Tracking is Not Updating?

When your UPS tracking is not updating, it’s important not to panic. It’s likely that your package is still on its way and the tracking system is just experiencing a delay in updating. Contact UPS if the status doesn’t change after 24 hours.

Key Takeaways

  • UPS tracking allows you to follow the progress of your shipment using a unique tracking number.
  • Tracking updates can sometimes be delayed, so allow up to 24 hours for the status to change.
  • If your UPS tracking is not updating, it could be due to a delay in scanning, a technical glitch, or the package is still in transit.
  • You can contact UPS through their customer service phone number or online contact form if your tracking status doesn’t change.
  • Sign up for SMS alerts or emails to receive updates about your shipment’s progress.
UPS Hasn't Been Updated in 3 Days - Tracking Guide - PostageGuru - Parcel And Mail Help (2024)

FAQs

Why is my UPS tracking not updating for 3 days? ›

If your shipment's UPS tracking is not updating, it could be that the package is yet to be picked up by the courier or that it has been picked up but yet to be scanned.

Why is my UPS package not moving for 3 days? ›

Why has my UPS package not moved for several days? There could be several reasons why your UPS package has not moved for several days. It could be due to weather conditions, customs clearance delays, or a backlog of packages at the UPS facility.

Why is my UPS tracking number not pulling up? ›

If your UPS tracking number isn't working, it's likely because the package hasn't been scanned yet, the number has been entered incorrectly, or there's a technical issue with UPS's Tracking Portal.

Why hasn't my UPS package been scanned? ›

There are a few reasons why your package status may not be updated right away: If you drop your package off after hours, USPS or UPS won't scan it in until the next day. It's in the queue at a USPS or UPS facility. The postal workers or UPS workers scanning packages simply didn't get to it that day.

Why hasn t my package moved for 3 days? ›

Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure. Most USPS packages are automatically insured for $100. Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit.

What do I do if my package tracking hasn't updated? ›

If tracking for your item never starts or resumes, consider the following options that can help you find a resolution:
  1. Check With the Sender. ...
  2. Monitor the Status of the Tracking. ...
  3. Reach Out to USPS for Help. ...
  4. File a Claim for the Package. ...
  5. Look for an Alternative. ...
  6. Inclement Weather. ...
  7. USPS System Outage. ...
  8. Damaged Packaging.
Mar 1, 2023

Why has my parcel not moved in 3 days? ›

Most often when a parcel's tracking has stopped updating, it is simply due to a small delay in the delivery, or a delay in the tracking system registering the parcel's progress. However, if your parcel tracking has stopped for more than two or three days, there could be complications with the delivery itself.

What do I do if my package isn't moving? ›

What to Do If Your USPS Package Isn't Moving
  1. Check Package Type or Mail Class. Review the mail class or delivery standard of the package to know the estimated time of delivery. ...
  2. Contact USPS Customer Service. Contact USPS customer service on their official website. ...
  3. Complete the USPS Help Request Form. ...
  4. File a Search Query.
Feb 15, 2024

Why is UPS tracking so long? ›

UPS tracking numbers actually contain a lot of information within the tracking number format itself (not just the data found through the tracking number in the UPS database). The UPS account number of the shipper, a package number, and the UPS service level are all included in the format of UPS tracking numbers.

Is UPS having tracking problems? ›

User reports indicate no current problems at UPS.

Does UPS have live tracking? ›

A free UPS My Choice membership IS required to:

Track and manage multiple packages at once. Receive real-time delivery alerts. Follow your delivery on a live map.

How do I talk to a live person with UPS? ›

Give Us a Call
  1. Supply Chain Solutions. +1-800-742-5727 from the U.S. and Canada. ...
  2. Distribution Services. +1-800-742-5727 from the U.S. and Canada. ...
  3. Service Parts Logistics. +1-800-742-5727 from the U.S. and Canada. ...
  4. Air/Ocean Freight. +1-800-443-6379 from the U.S. and Canada. ...
  5. UPS Express Critical.

Why has my UPS package not moved in 3 days? ›

If the tracking showed progress but has stalled for a few days and says "In Transit," it may just be taking a little longer to move from one checkpoint to another. UPS will ask you to check back the following day for an update. If you don't see an update after 3-5 days, please contact our Community Experience team.

How to know if an UPS package is lost? ›

If the package couldn't simply be left, the tracking status will show UPS InfoNotice was left. If no InfoNotice is present, it means the package either hasn't been delivered or has been lost or misplaced. If your package's status shows a missing delivery, your first step is to contact the shipper.

Is it possible my package wasn't scanned? ›

The absence of a delivery scan on a mailpiece does not necessarily indicate that the item was not delivered. It is possible the piece was delivered but the scan was not captured. If you think this has happened, you may wish to contact the sender or recipient to confirm delivery of the item.

Why is there a delay on UPS tracking? ›

Severe weather, natural disasters, and other conditions beyond our control can occasionally delay or disrupt our UPS services.

How do I know if UPS seized my package? ›

Typically, a seizure notice is forwarded to the alleged violator and contains information about what and where the cargo was seized in addition to the legal basis for the seizure.

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